Tempur-Pedic mattress review: delivery is not its greatest asset

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If you are looking for an experienced supplier of consumer mattresses, Tempur pedic is an old hand. The company, which was founded in 1992, relocated from Sweden to the USA, where it is now headquartered.

Tempur-Pedic specializes in memory foam mattresses that envelop your body, ward off pressure points and promote the correct alignment of the spine.

You can choose from a large number of degrees of hardness throughout the range.

For today we’re going to double this company’s 4 full foam mattresses.

Before we examine the construction, firmness and feel, a few pointers as to who this mattress is suitable for and who should best avoid the Tempur-Pedic.

Tempur-Pedic mattressBest mattress manufacturer of 2020

Who should buy the Tempur-Pedic?

  • If you are struggling with mobility and need help setting up your mattress, Tempur-Pedic offers the delivery of white gloves. Have your old mattress removed and the new one put up without lifting a finger
  • Many memory foam mattresses work well but don’t last long. Tempur-Pedic has a proven track record of memory mattresses that last over 7 years, so this is an investment rather than an expense
  • Those who hope for a tight mattress are in luck. You will feel like you are not sleeping on the mattress as it hugs you tight with this memory foam
  • With first-class movement isolation, you won’t be disturbed by rustling when your sleeping partner is mobile at night. Tempur-Pedic mattresses are all couple-friendly

Who Should Avoid the Tempur Pedic?

  • Do you sleep hot If so, avoid the Tempur-Pedic line. The only exception is the Breeze, as we’ll outline below
  • If you’re looking for a bargain, Tempur-Pedic isn’t getting the cheapest rates
  • Outgassing odors are quite extreme with Tempur-Pedic mattresses. If you don’t want to cope with an initially unpleasant odor, give these mattresses a dangle

Okay, with that caveat, we’ll examine the construction, strength, and feel of these best-selling mattresses.

Tempur-Pedic complaints

Kaylen Clifford – May 19, 2020

The price of a mattress that I ordered a few days after I placed my order dropped by $ 200. I was asked to cancel the order so I could reorder and they told me they would charge a $ 175 return shipping fee. I had the impression that I would still have 90 days to try out the mattress and give it back if I was not satisfied. The fee was probably in the small print because I sure didn’t see it. Bad customer service.

Escort mattress

Chelsea – May 7th 2019

My story was like this. I ordered on 4/15/2019 to buy a free bundle of pillows, four in total by phone as I live in HK and ask them to send them to the hotel where I will be staying in Los Angeles. However, I saw the repeated transactions on my credit card so I called and asked my banking company and found they were using my credit card on April 25th and 26th. I am referred to in the media as temper pedic. They said they repeated the orders the wrong way and asked me to return the pillows for a refund and they would take care of the UPS stickers.

Carly O’Brien – Jan 29, 2020

I had to call on Jan 25th and cancel my order because I doubted I would ever receive the bed. We have been sleeping on our replacement bedroom mattress which is not a great mattress for 3 weeks now and are waiting for this delivery. Both me and my husband are working professionals. Had we rescheduled and delivered the bed, we would have waited 5 days for this bed. Who will make up for this wasted time? What about the inconvenience of having to sleep on our spare mattress that we are lucky enough to have? It seems tempurpedic doesn’t care about the experience of actually receiving their mattress and XPO is an extremely disorganized company that can’t handle actually delivering goods to customers.

construction

In construction we are forced to be a little vague than usual. Tempur-Pedic does not disclose many details about the composition of its mattresses. They do not give the thickness of the layers, nor do they give details about the density or the composition of the cover.

So let’s outline the basics for you based on the information available.

  • Home page
  • Comfort layers
  • Transition layer
  • Support layers

Home page

The polyester cover of the Adapt mattress cannot be removed. If you spill liquid on the mattress, towel dry it and then let it air dry naturally. The case feels extremely smooth.

For those who have problems with a non-removable cover, there are 3 Tempur-Pedic mattresses with a removable cover:

The zippered cover on the above mattresses can be removed. The manufacturer recommends washing the cover in warm water with a little mild detergent. Allow to air dry instead of applying artificial heat.

The Breeze mattresses are designed to sleep cooler thanks to an additional layer of phase change material.

Comfort layers

You will find around 4 inches of memory foam in the comfort layers of Tempur-Pedic mattresses. This appears to be an extremely high density. This can be seen in the close-fitting nature of these mattresses.

Transition layer

All of these Tempur-Pedic mattresses are equipped with a polyfoam transition layer. This serves as a buffer between the comfort layers and the underlying support core.

Support layers

High-density polyfoam in the support core ensures a solid foundation. The result is a stable lying surface that offers a flat surface.

Tempur-pedic complaintsBest mattress reviews

Firmness and feeling

Tempur-Pedic mattresses are available in 3 different degrees of firmness, depending on the model:

  • Gently: The Adapt, LuxeAdapt and Breeze mattresses are all classified as soft (3). The foam on these mattresses is slow to react for a great weigh-in. If you like to sink into a mattress, choose one of these models in soft
  • medium: You can choose Adapt, ProAdapt and Breeze in medium hardness (5). With this setting, the foams adapt pretty well. However, they do not get the same degree of sinking as with the soft versions
  • Festivals: ProAdapt, LuxeAdapt and Breeze can all be selected with a fixed feel (7). Choose this option for a balance between contouring and support

Mattress height

The Adapt is 11 inches thick, making it slightly taller than most memory foam mattresses.

ProAdapt and ProBreeze are 12 inches thick while LuxeAdapt and LuxeBreeze are 13 inches tall. All of this counts as a high-quality mattress that makes it easy to get in and out.

judgment

The Tempur-Pedic range of full foam mattresses allows you to customize your firmness preferences with a variety of choices from soft to firm. If you’re looking for a tight-fitting memory foam mattress from an industry giant, you simply can’t go wrong with Tempur-Pedic.

The Tempur-Pedic range of full foam mattresses are great when it comes to firmness preferences and feel. However, customer service and delivery times are not their greatest assets. Many customers complain about how long it took to receive their mattress or how difficult it is to get refunds.

A good mattress company not only needs to have the best mattress on the market, it also needs to keep its customers happy throughout the process.

Compare Tempur-Pedic to the best mattress manufacturers of 2020

Tempur pedic

Tempur-Pedic Review

The Tempur-Pedic range of full foam mattresses are great when it comes to firmness preferences and feel. However, customer service and delivery times are not their greatest asset. Many customers complain about how long it took to receive their mattress or how difficult it is to get refunds.

A good mattress company not only needs to have the best mattress on the market, it also needs to keep its customers happy throughout the process.



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