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According to AOL’s quarterly earnings report, published May 8, 2015, 2.1 million people were still signed up for the company’s dial-up service when around 70% of Americans accessed the internet over broadband with an average connection speed of 11.4MB / s.
As surprising as it may be, the company still had over two million dial-up subscribers in 2015, many of whom left the company every year, with membership of 4.6 million dial-up users in 2010 and 3 million in 2012 declined.
It was reported in 2015 that the average AOL dial-up user was paying $ 20 per month, although the 2.1 million number also included people on free trials and people on free service after threatening to leave AOL. were taken into account. A 2009 study by Pew Research found that 32% of dial-up users either couldn’t afford to upgrade, weren’t getting broadband nearby, or simply didn’t want to change.